Empathetic Customer Service Policies

Adam Feil
Make It Stick
Published in
3 min readOct 20, 2020

--

What it feels like when a company’s policies actually help you. Photo by Andrea Piacquadio from Pexels

This is the first in a series about the MakeStickers company values. Our values live far upstream in all of our decision-making processes. They describe the kind of company we want to be — whatever it is we’re doing. They describe how we do our work, whatever that work happens to be.

Since we’re a custom printing company, how we relate to customers is extremely important, so I‘ll begin my series on…

--

--

Educational Psychology Ph.D., business analytics nerd, computer scientist, President @MakeStickers